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Support

Email hello@friendlyladder.com for Friendly Ladder support.

When you write

Include the tutorial name, the step where you became stuck, what you expected to see, and what happened instead. Never include passwords, API keys, or payment-card details.

Payment help

For a purchase or refund question, include the email used at checkout and the provider’s order reference.

Coaching

After a verified coaching payment, open Purchases & Add-ons in your account and use the Cal.com link on that order to choose a time.